Terms, Privacy & Cookies

Taking your pet overseas
  • Terms, Privacy & Cookies

    Welcome to the website of Evans Direct Pets Limited

    If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship between ourselves, you and the use of this website.

    The term 'Evans Direct Pets Limited', 'Evans Direct', 'Evans Direct Pet Transport Services', 'I' 'us' 'our' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    • 1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • 2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • 3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    • 4. All images contained within this website are the sole property of Evans Direct Pets Limited and may not be reproduced or distributed in any format without prior consent.
    • 5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    • 6. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
    • 7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • 8. You may not create a link to this website from another website or document without our prior written consent.
    • 9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

    If you have any queries regarding our terms of use, please contact us E-mail: master@evansdirectpets.co.uk

    Privacy Policy


    We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.

    Your Information

    We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never wilfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.

    Collected Information

    Where your personal information is collected through our contact e-forms, users are required to freely give name, email address and demographic information (e.g., your zip code). This information is collected in order to verify your identity and so we may contact you regarding your interest in our products or services. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients. You may request this information is removed from our records at any time simply by contacting us with a request to do so.

    Cookies in Use on this Site

    By using our websites (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.

    We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to our Policy and any such changes.

    Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Our cookies help us to provide interactive features to make our website work as you'd expect, remember your settings during and between visits, improve the speed/security of the site, allow you to share pages with social networks like Facebook and providing us with information to help us continually improve our website

    We do not use cookies to collect any personally identifiable or sensitive information (without your express permission) or to pass personally identifiable data to third parties or pay sales commissions.

    Granting us permission to use cookies

    If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

    Visitor Statistics Cookies via Google Analytics
    Visitor Statistics

    We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

    Demographics and Interests

    Demographics and interests data provides information about the age and gender of our visitors, along with the interests they express through their online travel and purchasing activities.

    You can stop collection of your information by visiting this link here:

    Turning Cookies Off

    You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies, however, doing so will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.

    It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies by visiting the site below:


Bringing your Pet into the UK

Not sure what documents are needed for the transport of your pet into the UK from overseas? Visit DEFRA for useful information associated with transport.


A. The time will depend on the destination route and each will vary, however all transport times are calculated to include multiple rest/toilet stops and the driver will notify you of a estimated arrival time prior to leaving.

A. All pets are provided with a suitable sized pen that is secure and comfortable bedding is always provided.

A. For airport transfers our drivers will contact you directly as soon as your pet/s have been successfully checked in and handed over to the airline personal.

A. The documents needed depend on the transport required. For international travel this will be depend on the country your pet is travelling to but basic documents include flight documentation, health and vaccination records provided by your vet and a pet passport. For European transport we recommend that all animals are vaccinated with proof of veterinary records, micro chipped and travel under the pet passport scheme.

A. Yes. The driver will be able to see your pets throughout the journey; there is no barrier in the vehicle which blocks the drivers view. The pens can also be easily accessed.

A. If for any reason the driver suspects that your pet is unwell, you or a nominated emergency contact number will be notified and if needed your animals will always been seen by a vet. Any decisions regarding your pets health will be made by either you, emergency contact or if these cannot be contacted all decisions will be made by the recommendation of the Veterinary team. You will always be informed when possible.

A. Terms and Conditions of our services are detailed on the Terms Page on our website. You will also find a link on each page in the footer section. You can also download a pdf to save/print/download or email us and we will forward you a copy by request.

Useful Links

Looking for pet supplies? visit:

Friends of Fido, pet food store

Jets4pets.com Pet Relocation

Jets4pets.com Pet Relocation